Expert guidance on leather care, cleaning, and restoration from our 20+ years of experience
Over the years, our customers have asked thousands of questions about leather care. We've compiled the most common ones here, along with detailed answers from our expert craftsmen. If you don't find what you're looking for, feel free to contact us directly.
Questions Answered
Years Experience
Satisfaction Rate
Browse through our most commonly asked questions, organized by category for easy navigation.
Most leather cleaning services take 3-5 business days to complete. However, the timeline can vary depending on several factors:
For urgent needs, we offer priority service with 1-2 day turnaround for an additional fee. Emergency same-day service is available for special situations.
We have experience working with virtually all types of leather and leather-like materials:
Natural Leathers:
Specialty Materials:
Each type requires specific care techniques, which is why we always assess your item first to determine the best approach.
Yes, we offer convenient pickup and delivery services for customers in the Denver metro area:
Free Pickup/Delivery Areas:
Arvada, Westminster, Wheat Ridge, Lakewood (orders over $75)
Standard Service Areas:
Denver, Boulder, Broomfield, Thornton ($15 service fee)
Shipping Service:
Nationwide shipping available with prepaid return labels
We use secure, insured transportation and provide tracking information for your peace of mind. Items are carefully packaged to prevent any damage during transit.
We can successfully remove most stains from leather, but success depends on several factors:
Usually Removable:
Water spots, food stains, mud, light oil stains, most beverage spills, makeup, and general dirt
Challenging but Possible:
Set-in grease, old wine stains, ink (depends on type), blood, and paint
Most Difficult:
Permanent marker, chemical burns, bleach damage, and very old set-in stains
The key factors are: how long the stain has been there, what caused it, the type of leather, and whether any previous cleaning attempts were made. We always test our approach on a hidden area first.
The frequency depends on usage, storage conditions, and the type of leather:
Heavy Use Items (worn 2-3 times per week):
Every 6-12 months for jackets, every 12-18 months for coats
Moderate Use Items (occasional wear):
Every 18-24 months or as needed for specific issues
Light Use/Special Occasion Items:
Every 2-3 years, or before/after storage
Vintage/Delicate Items:
As needed, with special care and assessment
Signs it's time for professional cleaning: visible dirt/stains, stiffness, odors, or fading. Regular professional conditioning extends the life of your leather significantly.
These are two distinct but complementary processes:
Most of our services include both cleaning and conditioning as they work best together. Think of cleaning as washing and conditioning as moisturizing - both are essential for healthy leather.
Yes, we can repair most tears and holes in leather using several techniques:
Small Holes & Punctures (under 1/4 inch):
Leather filler and color matching - virtually invisible repair
Medium Tears (1/4 to 2 inches):
Backing patch with adhesive and surface treatment - minimal visibility
Large Damage (over 2 inches):
Patch replacement with matching leather - noticeable but durable repair
Seam Repairs:
Professional re-stitching with matching thread
The success of the repair depends on the location, age of the damage, and type of leather. We'll always show you sample repairs and discuss options before proceeding. Some repairs may be visible but will prevent further damage and extend the garment's life.
Color restoration success varies greatly depending on several factors:
Excellent Results Expected:
Uniform fading from age, sun exposure on quality leather, minor scuffs and wear marks
Good Results Likely:
Patchy fading, water spots, moderate wear patterns, older leather with some texture remaining
Challenging Cases:
Chemical damage, severe cracking with color loss, multiple previous repair attempts
Our process involves cleaning, color matching from our extensive library, multiple thin applications, and protective sealing. We can achieve remarkable results, but we're always honest about expectations. We'll show you test areas before proceeding with the full restoration.
Absolutely! We handle all types of hardware repairs and replacements:
Zipper Services:
Hardware Replacement:
We maintain an extensive inventory of hardware in various finishes (brass, nickel, antique, black). When exact matches aren't available, we can source specialty hardware or recommend the closest alternatives. All hardware is professionally installed with proper backing and reinforcement.
Our pricing is based on several factors to ensure fair and accurate quotes:
Base Service Pricing:
Each service has a standard price range (e.g., jacket cleaning $25-45)
Factors That Affect Cost:
We always provide a detailed written estimate before beginning work. Our assessment is free, and there are no hidden fees. If additional work is needed during the process, we'll contact you for approval before proceeding.
We accept multiple payment methods for your convenience:
In-Person Payments:
Remote Payments:
Payment is typically due upon pickup or delivery. For large orders over $200, we can arrange 50% deposit with balance due on completion. All transactions are processed securely with encrypted payment systems.
Yes, we stand behind our work with comprehensive satisfaction promises:
Our Satisfaction Promise
If you're not completely satisfied with our work, we'll make it right at no additional cost. This includes re-cleaning, additional treatments, or in rare cases, a full refund.
Workmanship Warranty
All repairs carry a 90-day warranty against defects in materials or workmanship. This covers zipper installations, patches, and hardware replacements.
Important Note
While we cannot control the natural aging of leather or damage from normal wear, we promise that our services will meet or exceed industry standards and our stated expectations.
If you didn't find the answer you're looking for, we're here to help. Our leather care experts are available to discuss your specific situation and provide personalized guidance.
(303) 422-9595
Call for immediate answers
nashhensley@leatherrevamp.com
Email your questions
8031 Wadsworth Blvd Unit A5
Visit for consultation